Privacy Policy

HR Shared Services, operated by MK Consultg Pte Ltd ("we", "us", or "our"), is committed to protecting your personal data in accordance with the Singapore Personal Data Protection Act 2012 (PDPA). This policy explains what information we collect, how we use it, and your rights.

1. Data We Collect

We may collect the following personal data when you interact with our website or services:

• Name, company name, email address, and mobile number (via contact and enquiry forms)
• WFA compliance checklist responses and self-assessment scores
• Usage data collected automatically via Google Analytics 4 (anonymised)
• Any information you voluntarily provide through WhatsApp or email correspondence

2. How We Use Your Data

• To respond to your enquiries and provide HR advisory services
• To send you your WFA compliance checklist results
• To follow up on service requests or consultations
• To improve the performance and content of our website

We do not use your data for unsolicited marketing without your consent, and we do not sell your data to third parties.

3. Data Storage and Security

Form submissions are logged to a secure Google Sheet accessible only to authorised personnel. We use industry-standard measures to protect your data from unauthorised access, disclosure, or misuse. Data is retained only for as long as necessary to fulfil the purpose for which it was collected.

4. Third-Party Services

Our website uses the following third-party services, each with their own privacy practices:

• Google Analytics 4 — anonymised website usage analytics
• Cloudflare — website hosting and security
• WhatsApp — optional direct communication

5. Cookies

We use cookies solely for analytics purposes (Google Analytics 4). No personally identifiable information is stored in cookies. You may disable cookies in your browser settings at any time.

6. Your Rights

Under the PDPA, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate personal data
• Withdraw consent for the use of your personal data at any time

To exercise any of these rights, please contact us at hello@mkconsultg.sg.

7. Changes to This Policy

We may update this policy from time to time. The date of the latest revision is shown at the top of this page. Continued use of our website after any changes constitutes acceptance of the updated policy.

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For any privacy-related queries, contact us at hello@mkconsultg.sg or +65 8138 5038.